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Four Things Your Server Wants You to Know
1.
Food Timing
People
think that just because their food took a long time, it’s the server’s fault.
Actually, 90% of the time it’s the kitchen. Or it’s the fact that you ordered a
Chicago, well-done steak. Some restaurants do not have a kitchen large enough
to accommodate the whole restaurant when it is fully seated. Not by choice,
however because of growth in the city and popularity these restaurants may be
most often at full capacity for seating. During a rush your server is extremely
busy and they do not want you to wait long for you food. So, please do not take
it out on your server because of the kitchen, based on the owner's decisions
cannot serve you your food in the time that you've expected.
2.
Bringing young children out to eat
When your server is busy and approaches
your table to take drink and food orders, please do not make your server have a
five minute discussion with your child especially if they are shy. Little Tommy
does not know what he wants, so please as the parent please just make a quick
decision for him. Your server will really appreciate the help and will speed up
the service that most of the time families expect when going out to eat with
their children.
3.
What makes your server crazy?
When a server approaches a table they
are hopeful that the trip over will result in some sort of a bill that will
reward them in the end with a tip. Unfortunately, there are moments when a
guest requests a "hot tea" or "hot water with lemon". This
request has got to be the biggest pet-peeve in serving. This requires for hot
tea, filling a tea pot with hot water, steeping the tea in hot water, preparing
a tea set up with cream, milk and a sugar caddy. All of these steps make your
server rush and for a $2.00 charge. For hot water and lemon similar steps and
most often the table can't get their free hot water fast enough. After all of
this, when the bill is brought to the table the guest thinks, "I only had
some hot water, so my server didn't do very much for me today". Wrong!
4.
The perks to being a "great" regular
If you want to eat out regularly or have
a favorite place to go on special occasions here a few things you should know
about becoming noticed by management and servers.
First, on your first visit be forgiving,
use your manners, and tip your server nicely. Most people don’t know this
however, as servers we have very good photographic memories. It is a part of
our job to remember faces, voices and to read people everyday. If you follow
that first step the next time you visit, servers might even flip a coin to get
you in their section.
Second, the more you come in the
restaurant staff will know what you drink, how you order your food and which
table you prefer. The minute you come in the host will take you to your
favorite table, the bartender will start to poor your favorite drink, the
manager will walk over to greet you and your server will enjoy your presence.
Everything that you enjoy about eating out will being to happen without you
having to ask for a thing.
Third, with these perks you never need
to wait for a table again. So, the next time you're out to eat, take a look
around and if you wonder why some tables get noticeably good service and
attention from the staff, it is because they are great regulars.
Cheers!
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